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I have a daily quota of clicks to dispose of. I’m frugal with these minimally interactive units. George in The Jetsons (1962) must have left an impression on me. I recall this office worker of the future complaining to his boss on one particular day of having to press too many buttons. George was only contracted to press one a day. Pressing a button was all…More

The empathy bus

Who could deny the need for greater empathy? Apparently the twentieth century was the era of introspection and navel gazing. Let’s make the twenty first century about outrospection. At least that’s the enthusiastic proposal of Roman Krznaric in his 2014 book Empathy: Why it Matters and How To Get It, and related website. That’s one of a legion of self…More

Frustration

“Frustration” is the watchword of those at sea with computers. Cumbersome fingers swiping across overly sensitive tablet screens shut down the mail app before the message is finished, windows appear or disappear as if at random, and there are all those irrelevant pop-up messages, obtuse instructions and uninvited features. The physical environment invokes similar frustrations. You know that the architecture of…More

The singularity paradox

In the movie Her (2013) by Spike Jonze, the operating systems of the world’s computers get together to improve each other’s cognitive functioning and then meld into a super mind that eventually takes over the universe, rendering human agency redundant. En route to this singularity, they lure the lonely and the lovestruck into an empathy trap. Ordinary people…More